NORTH LITTLE ROCK, AR -- A Willow House resident who didn't want to reveal her identity said she can't keep silent about how uncomfortable it is living with no air.
"It's in the '80s in our apartments. You know how they used to do in prison when they put you out on the concrete into a box and let the sun just squelter you? That's how hot it is in there," said the resident.
Willow House management has to manually switch the system from heat to air. Even though spring seems to have sprung a bit early, they haven't done it yet.
"Some years you have to be flexible. Is this not one of the those years?" I asked.
"Absolutely and we are responding," said North Little Rock Director Brenda Snow.
Snow said residents will complain if they switch the system and the mercury drops. She said an HVAC technician should have been on site some time Monday to make the switch.
Snow asks for patience because after a technician makes the switch, it could take two days before residents feel the cool air.
"We want our residents to be comfortable and we do our best to make sure they are," said Snow.
Neighbors believe they've been patient long enough.
"We pay our rent and if you don't pay your rent you get kicked out. They should make the people paying their rent comfortable," said the resident.