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Arctic Blast Causes Power Outages for Entergy Customers

Thousands lose power during cold weather snap Monday.
HOT SPRINGS VILLAGE, AR--A spokesperson for Entergy Arkansas says extremely low temperatures are responsible for knocking out power for thousands Monday.

The company says 9,000 customers were in the dark due to load issues. That means too many people were using too much electricity.

In Garland county a transformer tripped to prevent damage to the system and that put roughly 5,000 people in Hot Springs Village in the cold.

"We are not built to withstand on a daily basis temperatures in 18 degrees so that is definitely a load issue ,a weather issue because we in Arkansas are not experiencing temperatures like this on daily basis" says Entergy spokesperson Sally Graham.

Moving to Arkansas from Wisconsin, Doug Hinkel says he thought they'd left bitter cold weather behind, but the Arctic temps have followed him here.

"Eight years, I kind of get spoiled being here, winters aren't anything compared to that," he says.

The Hinkels were making breakfast when suddenly they were one of roughly 5000 homes in Garland county in the dark on one of the coldest days in years.

"It was cold in the house, comfortable in the living room the rest of the house was very cold," says Hinkel.

The couple's energy was restored just before 6pm but it may take longer for hundreds of other customers.

Entergy staggers restoration to get everyone online safely.
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